Updated on January 16, 2020
This Policy is a statement of our general Privacy Policy and practices (“Policy”) governing the ways in which we collect, hold and use information about individual persons. This Policy applies to data gathered by us from online resources that display a link to this Policy and not from any other source.
BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT EXZELL PHARMA INC. MAY PERIODICALLY CHANGE, MODIFY, ADD, REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION, WITHOUT PRIOR NOTIFICATION.
INFORMATION COLLECTION & USE
In order to provide you with the best service, Exzell Pharma Inc. (“Exzell”, “we”, “us”, “our”) collects and stores your personal information when you: 1) contact us via a contact form on our website or send us an email directly. We collect your personal data so that we can respond to you and keep a record of our correspondence; 2) opt-in to be notified of special offers and newest updates; 3) submit comments, feedback or product review on our website.
Your information is used to personalize your experience for internal purposes and to comply with our legal obligations. We use your data to provide customer care and support; to provide analysis or valuable information so that we can improve our service; to notify you about changes or updates to Exzell and pediavit.ca; to allow you to participate in interactive features of our service when you choose to do so; to provide technical, product and other support and help keep our services working, safe and secure.
We may also combine the personal information that you provide with information that we obtain from other sources or that already exist in our records for the purposes described above. Any use of your personal information for a purpose other than those described in this privacy policy will require your express consent. However, we reserve the right, in exceptional circumstances, to conduct additional processing to the extent permitted or required by law or in support of any legal or criminal investigation.
TRACKING & COOKIES DATA
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
COMMUNICATION FROM US
When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply for future correspondence.
When you agree to receive information about our product, promotions, newsletters, press releases or new offers, we use your email address and any other information you give us to provide you with the information or other services, until you ask us to stop (use the “unsubscribe” instruction provided with each email communication).
We will never use your email address or other information to provide you with any unsolicited messages or information (unless that is part of the service you are requesting), nor will we share it with or sell, rent or lease it to any third party for such use.
SAFEGUARDS AND SECURITY
We will use reasonable efforts to protect the information that you provide to Exzell once it has been received by us. Exzell employs physical, administrative and technical safeguards, reasonably appropriate to the sensitivity of the information, to safeguard your personal information against loss, theft, misuse, unauthorized access or disclosure and alteration.
For example, with respect to pediavit.ca, we use SSL (Secure Socket Layer) technology, an encryption technology used to encrypt information sent from your computer to our servers over the Internet. Unfortunately, no data transmission over the Internet or system can be guaranteed to be 100% secure.
While we strive to use commercially acceptable means to safeguard your information, we cannot guarantee its absolute security. Exzell cannot ensure or guarantee that any information You provide to Exzell is completely secure from individuals who might attempt to deliberately evade security measures, including by intercepting transmissions over the Internet. You provide Exzell with your information at your own risk.
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, or to assist us in analyzing how our service is used.These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
COLLECTION OF PERSONAL DATA FROM CHILDREN
Our website is not intended for children under the age of 13. We comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”) and we do not knowingly collect personal information from children under 13. We request the individuals who are under 13 do not provide any information on this website.
FUTURE CHANGES TO POLICY
We may update this Privacy Policy as necessary to reflect changes we make and to satisfy legal requirements. We will provide you with other appropriate notice of important changes via email and/or prominent notice on our website, prior to the change becoming effective. You are advised to review his Privacy Policy periodically for any changes.
CONTACT EXZELL
If you have any questions, comments or complaints about this Policy or our handling of your personal information, or if you wish to withdraw your consent to our use of your personal information (subject to reasonable notice, any legal requirements and similar exceptions) or to request access to or update any information we have on file, please contact us:
By Telephone: 1-905-475-1234
By Email: contact@pediavit.ca
By Mail: 100 Spy Court, Markham, ON L3R 5H6
Exzell will use reasonable efforts to promptly respond to all questions, inquiries and complaints received, and will typically respond to you within 30 days. Except where required by law, Exzell cannot ensure a response to questions or comments regarding topics unrelated to this Policy or Exzell privacy practices. If any question, inquiry or complaint is not resolved to your satisfaction, you may contact:
Office of the Federal Privacy Commissioner
Address: 112 Kent Street Ottawa, Ontario K1A 1H3
Telephone: 1-613-995-8210
Toll-Free: 1-800-282-1376
Website: www.priv.gc.ca
